Returns & Exchanges
At General Pants, we want you to love your fit, which is why we offer a flexible 30-day return policy for both online and in-store purchases. Items must be in their original condition with tags attached to be eligible for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return option, including a standard post label or a convenient drop-off at any of our physical store locations.
Pack and Ship
Securely package your items in their original packaging if possible, attach the generated shipping label, and drop it off at your nearest postal hub.
Get Refunded
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing